Terms of Service/Use

Agreement of the Terms

By purchasing a product and/or service from Raff Designs, or a developer working in Raff Designs, you are agreeing to the following terms of service and any and/or all applicable laws and regulations. Disagreeal with any and/or all of the following terms, or breakage of any and/or all terms will result in the termination of your access to our products, website and any services provided by Raff Designs.

Payment

Transactions for our products and/or services are either paid to a developer providing your service (e.g. a custom commission), or take place on our website. If you are paying a developer handling your service, the developer may either choose to request payment through a third-party payment service, such as PayPal or Stripe, in the form of an invoice. If a transaction is to take place via PayPal, payment must be sent to the developer in their native/specificed currency, and as a "Friends or Family" payment. The only exception for this is if the developer has a business account, which does not allow for "Friends or Family" payments. If completing a transaction for a product/service on the official Raff Designs website (https://raff-designs.xyz), the transaction must be completed through Stripe.

Chargebacks and Disputes

Filing disputes, or "charging back", against/on a developer, or against Raff Designs through Stripe, are strictly prohibited. If you (the customer) file a dispute through either payment application (PayPal/Stripe), you (the customer) are to be banned permanently from our Discord server, and our website. This ban is permanent, and non-negotiable under any circumstance.

Refunds

All of our products and services are digital, which are non-refundable once a service and/or product(s) have either been provided, or have had work began on. For website listings, as stated, refunds are completely non-negotiable under any circumstance. Refunds for services, such as custom commissions, are available only up until progress has begun on the commission. For custom commissions that have are in progress, a refund may potentially be negotiated, only with and only the owner, Raff.

Requesting Logos from a Product

To request the logos used in a Raff Designs product, you must own the product you want to request the logos from. By requesting the logos, you are agreeing to the following:
You may use the logos from a product for the following:

  • Custom liveries only to be used in the server you are in;
  • Department Documentation;
  • Texturing custom buildings that make use of department logos.
    You may NOT use the logos from a product for the following:
  • Creating your own free or paid released EUP/Livery packages;
  • Redesigning our, or other developer's EUP/Livery packages.
  • Claiming the logos as your own work.

Distribution of Service

Once you purchase a product and/or service from Raff Designs, they become a customer, which means that it is your (the customer's) responsibility to protect the files from being redistributed. Products made by us, or services made by us (including our developers) are not to be shared with any third-parties, including other people, servers, or roleplay communities.
You (the customer) are entitled to share (donate) files to a server that you are a member of; however, if you make the decision to leave a community making use of your donated files, they must be immediately removed by the community. It is your responsibility as the customer to ensure that files have been removed from the community prior to leaving. Communities continuing to make use of donated files after you have left must be reported to Raff Designs.
If files that have been found to have been redistributed, and said files are traced back to the original customer, they will face any consequences.

Usage of Service

You (the customer) of Raff Designs are not to do the following with any products and/or services purchased from Raff Designs:

  • Modify, rip or plagiarise the product and/or service;
  • Redistribute or resell the product as your own unless sufficient permissions have been provided (even with permission credit is to be provided for products that are being resold);
  • Distribute, "leak", the product and/or service to a user not relevant to a server, community or any server development;
  • Claim any and/all credit for any product and/or service.

Further Information

Raff Designs holds the ability to ammend these Terms of Service at any given point in time without serving notification regarding changes.

Cookie Policy

We use our own and third-party cookies to personalize your experience. Read more about cookies.